R

RYANAIR

Europe’s Favourite Airline™

Employee Recognition Program

Internal Use Only

🏆
EMPLOYEE OF THE MONTH

COLE TAYLOR

Senior Flight Operations Specialist

January 2025

847

Successful Landings

Without Bouncing

99.8%

Customer Satisfaction

Legendary Service

£2.4M

Fuel Savings

Through Expert Flying

Outstanding Achievements

  • Executed 47 consecutive butter-smooth landings, earning the nickname “The Velvet Touch”
  • Innovated the “Taylor Turn” - a patented banking technique that reduces flight time by 3.7 minutes
  • Successfully negotiated with air traffic control in 14 different languages
  • Maintained perfect attendance record despite living on a different continent
  • Inspired 67% of passengers to book return flights immediately after landing
“Cole doesn’t just fly planes - he conducts symphonies in the sky. His dedication to excellence and innovative approach to aviation has revolutionised our Dublin-London route. We’ve never seen passenger satisfaction scores this high, or fuel efficiency this remarkable.”
- Michael O’Leary

Chief Executive Officer, Ryanair

This certificate recognises exceptional performance and dedication to Ryanair’s mission of providing Europe’s best value flights while maintaining the highest standards of safety and service.

Presented: January 15, 2025

Valid: Indefinitely

Serial: RT-EOTM-2025-001

Hey Millie :)

© 2025 Ryanair Ltd. This recognition is part of our ongoing commitment to celebrating excellence.

*Results may vary. Past performance does not guarantee future flying abilities.